More than a third of SMBs fail to offer in-house training to their staff, according to GetData research.

In an age where it’s crucial for staff to stay up-to-date, it’s clear that companies should provide an ongoing education for their employees. Most small businesses (65%) surveyed in our research said they do offer in-house training. The graph above shows how these companies follow up on their training programs. But 35% of businesses we have surveyed admit that they offer no training programs at all within the company.

The research also revealed that most businesses track the success rate of their employee training programs based on the training comprehension of the employees, while almost 25% admit that they don’t track training at all.


Key research findings:

  • More than 60% of companies offer in-house training programs for their employees
  • 57% of those that do offer training, track the success of their employee training program based on apprehension
  • On the other hand, almost a quarter of companies are not tracking training success at all

More details about the research:

Answers to the first question: “Does your organization offer in-house training programs to its employees?”

#1. Yes (64.5%)
#2: No (35.5%)

Answers to the second question (This was only asked to companies that responded positively to the first question): “How do you track the success rate of your employee training program?”

#1. Based on employee training comprehension (57%)

#2. I’m not tracking training at all (24%)

#3. Based on company KPIs (13%)

#4. Based on training completion time (6%)


Demographics: Over 155 US-based respondents from a panel of SMBs (small and medium-sized businesses). Respondents are aged between 25 and 54 and have an average inferred annual income of $24k – $150k.


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