GetApp Lab
X

Jira user guide: 3 ways to spend your first 30 minutes in Jira

It takes only half an hour and little effort to start utilizing Jira. Before we get started, it's important to…

[Interview] Adios automation: A chat about conversational marketing

Marketing is a cold way to connect with customers. Despite efforts at personalization, marketing only ever gets lukewarm when it…

Customer service training for field technicians is a top priority: Here’s what to focus on

In a few years, your top salesperson could also happen to be your top-performing technician. Soft skills—including the ability to…

Research online, purchase offline: Why customers are driven to the omnichannel experience

Having both an online and offline presence is becoming more and more important for brands: Rather than shop via one…

Algorithms or expertise? Catering to the customer of the future

You can't go anywhere online without being at the mercy of algorithms. They rank websites on Google, give you recommendations…