The sales process —and the way people sell— is broken. That was one of the most startling and revealing comments from our discussion with sales experts on the top sales trends for 2018.
As Daniel Barnett, CEO and founder of WORKetc, put it: “Customers are just fatigued by the constant interruptions, endless contact requests, unwelcome emails, random phone calls, polite demands for fifteen minute chats and those annoying cutesy automated follow-ups.”
How comfortable would you feel spending time and money on employee development planning if you knew these employees would leave your company within a year?
Traditionally, employee development plans have focused on providing training and learning opportunities that improve employees’ skills and performance at that organization.
I’ve said this a million times: most of the “articles” and “content” on the internet suck. They’re unoriginal, solely keyword-driven, boring, ill-informed, and so on. But traditional news and analysis websites have also experienced a severe decline in quality.
If you’re an HR professional, you’ll have better things to do (compliance, recruiting, employee engagement, wellness, etc) than spend hours wading through this quagmire. That’s why I’ve curated the top human resources blogs and podcasts from a number of resources to help you get tips from the people who know what they are talking about.
Ancient Chinese philosopher Lao Tzu (yes we’re going highbrow) once said that those who have knowledge, don’t predict, and that those who predict, don’t have knowledge.
Despite that pronouncement, we’ve asked a range of sales experts to predict the future and name their top sales trends for 2018.
I’m a member of a recruitment professionals group on Facebook. It’s one of the most active and useful business-related Facebook groups I’ve seen. These hiring pros regularly (multiple times a day) post questions and open up interesting topics for (lively) debate. Recent topics have included:
- Are cover letters dead?
- Do candidates read job adverts?
- The future of applicant tracking systems
- Have you ever dated a candidate?
- Many, many, many posts debating the pros and cons of cold calling.