Too many businesses have old desktops stuffed into closets, decommissioned servers sitting in a warehouse, or useless CRT monitors taking up space in a storage locker across town. As technology evolves faster and faster, companies pile up ever-increasing piles of obsolete IT assets.
In recent years, cloud storage and software-as-a-service (SaaS) solutions that store data off site have rendered many onsite storage devices bulky and unnecessary. Desktops have been replaced by laptops and tablets. Even the utilitarian flash drive has been usurped by cloud-based solutions such as Dropbox.
Getting rid of old computers and other IT assets involves risk to intellectual property, regulatory compliance, and the environment. Small businesses must create a process that ensures IT assets are dispositioned in a manner that maximizes data security while minimizing environmental impact.
So how do I get rid of all these old computers?
One option is to hire an IT asset disposition (ITAD) vendor. These companies take end-of-life IT assets, securely delete any stored data, and dispose of them in an environmentally responsible manner. While this might seem like an easy choice, you must choose a reputable company and consider a range of factors including transportation and data destruction practices. We’ll come back to ITAD options later in the piece.
“Et tu, Atlassian?”
That’s how some HipChat users felt upon learning that their collaboration tool was on the chopping block.
Last summer, Atlassian—which builds a product suite of developer tools including Jira and Trello—announced plans to sunset HipChat and Stride (another Atlassian team chat tool) at the end of February 2019.
Atlassian bought equity in Slack— the fastest-growing B2B app of all time—and encouraged users to migrate their data from HipChat and Stride over to Slack. Atlassian sold the intellectual property for HipChat and Stride to Slack with the promise of better integrations between Slack and Atlassian’s product suite.
Idea management can be a challenge if IT projects aren’t structured well. Unstructured workflows imply lack of collaboration and communication among team members, which results in them being out of sync with one another when it comes to ideas and innovation.
If you’re a small-business IT project manager, make sure that your focus on project management doesn’t keep your team away from ideation. Set a process to store all these ideas to avoid missing opportunities for improving the business.
A CRM is worthless without data—it’s the basis of a business’s knowledge about its customers, its ability to make accurate sales forecasts, and its justification for driving organizational change.
Consequently, poorly kept data can pose real risks to a business, costing up to 30 percent of its revenue.
The key to avoiding the risks of bad-quality data is a strong CRM architecture. As the storage house for customer data, CRM software needs an architecture that prioritizes organized data collection and storage. Without it, a business risks hurting its bottom line.
Roses are red
Violets are blue
Without big data
Your company is through
It might surprise you to know, that poem was written by a skilled (and charming!) data scientist. I’d introduce you to this analytics heartthrob, but they’ve already found their perfect match in a company that has them leveraging big data for powerful insights.