Top group chat apps to boost small business collaboration and productivity

Top group chat apps to boost small business collaboration and productivity

Boosting employee productivity and business revenue are two of the goals small businesses will focus on in the next couple of years, according to our recent survey.1

Unnecessary and unproductive meetings greatly contribute to a decline in employee productivity and revenue loss for businesses.

For example, there are 25 million meetings per day in the U.S., 67 percent of which are considered a failure by executives, and they account for a loss of $37 billion annually.

To make matters worse, employees receive an average of 304 business emails a week, they check their email about 36 times per hour, and it takes them 16 minutes to regain focus every time.

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What is shadow IT and how should you respond to it?

What is shadow IT and how should you respond to it?

What is shadow IT?

Gartner defines it as “IT devices, software and services outside the ownership or control of IT organizations.”

In other words, shadow IT is technology that employees use without approval, such as downloading a music streaming service to a company laptop or sending a sensitive document through personal email.

But if you ask three random people in business, you’ll probably get a variation on one of the following answers:

Common shadow IT answers

In this article, we’ll look at each of these views and their potential responses.

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What is sales enablement? Measure effectiveness with these 5 steps

What is sales enablement? Measure effectiveness with these 5 steps

Selling is a lot easier when you know the ins and outs of the product you’re trying to sell. Imagine convincing someone to buy a house without knowing the square footage, location, or year it was built. Pretty impossible, right?

Sales enablement takes that same logic and applies it to B2B sales. It aims to predict buyer expectations so that the sales team is better equipped with the information they need to help them sell.

According to Gartner, a sales enablement program provides teams with the materials and processes that support a knowledge-based approach to sales. This can range from content, to training and educational resources, to the use of technologies to help empower the sales force to close more deals.

But implementing a sales enablement program is only half the battle. The other half is being able to measure its effectiveness.

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Small Business Technology Insight: Cybersecurity

Small Business Technology Insight: Cybersecurity

Security concerns rank No. 2 among the challenges faced by small and midsize businesses, according to our survey.1

Seventy percent of cyberattacks target small businesses, which, on an average, lose around $80,000 per attack, not to mention the lost business opportunities and damaged reputation.

To safeguard your business from hackers and harmful bots, you must have multiple defense mechanisms to ward off attackers from different fronts.

The key challenge for small business owners is tackling cybersecurity with limited budgets and IT expertise, while juggling other pressing business and customer issues that take up the bulk of their time and resources.

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4 Reasons to use field service mobile forms to automate data collection

4 Reasons to use field service mobile forms to automate data collection

Each day, your field service technicians collect and manage hoards of paper-based form data that they then pass on to your back office staff. This leaves room for human error, lost paperwork, and processing delays.

By not using field service mobile forms to automate data collection, your business risks making significant mistakes that can hurt your business. Paper forms simply aren’t cut out to manage the unpredictable and remote nature of field service operations.

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