Many software implementations fail or don’t live up to expectations. However, this isn’t always because of a problem with the product, but rather the software selection process was flawed.
Millennials, millennials, millennials – these days it can seem as if they’re all we ever hear about. Millennials can’t find jobs, millennials aren’t getting paid enough, and even the news that more millennials recognize Pikachu than Joe Biden.
The reason for this obsession is justified by their number in the workforce. As Kandi J Brown noted, millennials will make up 40 percent of the workforce by 2020 and 75 percent by 2025.
Someone once said that sales without customer service is like stuffing money into a pocket full of holes–and I couldn’t agree more. From my own experience, I’ve been able to grow my company’s conversions by 250 percent just by talking to my customers. Undoubtedly, understanding customer service can make you better at business. With that in mind, here are 10 customer service lessons every entrepreneur should learn. (more…)
Did you know there’s a world championship for Excel spreadsheets? In August 2017, a high school senior named John Dumoulin took top honors at the annual Excel division of the Microsoft Office Specialist World Championship. That such a championship exists confirms how ubiquitous Excel is. But while it excels (sorry) at many distinct tasks, it’s far from ideal for project management. (more…)
Speed truly is of the essence when recruiting. The job market is moving lightning fast, and recruiters and hiring managers simply do not have time to waste in endless games of phone tag with potential applicants.
It’s no secret that if you aren’t moving at the speed of light, you, and your best candidates, will be left behind.