3 HR Software Selection Tips to Help Your Business Go The Distance

3 HR Software Selection Tips to Help Your Business Go The Distance

Nearly 8 in 10 HR decision makers have regretted their software purchase. Only 24 percent of business leaders in Europe feel that their HR system is having a positive effect on their business.

Many software implementations fail or don’t live up to expectations. However, this isn’t always because of a problem with the product, but rather the software selection process was flawed.

(more…)

What millennials really want from performance reviews

What millennials really want from performance reviews

Millennials, millennials, millennials – these days it can seem as if they’re all we ever hear about. Millennials can’t find jobs, millennials aren’t getting paid enough, and even the news that more millennials recognize Pikachu than Joe Biden.

The reason for this obsession is justified by their number in the workforce. As Kandi J Brown noted,  millennials will make up 40 percent of the workforce by 2020 and 75 percent by 2025.

(more…)

10 Lessons every entrepreneur needs to learn about customer service

10 Lessons every entrepreneur needs to learn about customer service

Someone once said that sales without customer service is like stuffing money into a pocket full of holes–and I couldn’t agree more. From my own experience, I’ve been able to grow my company’s conversions by 250 percent just by talking to my customers. Undoubtedly, understanding customer service can make you better at business. With that in mind, here are 10 customer service lessons every entrepreneur should learn. (more…)

3 project management software evaluation criteria to help your business go the distance

3 project management software evaluation criteria to help your business go the distance

Did you know there’s a world championship for Excel spreadsheets? In August 2017, a high school senior named John Dumoulin took top honors at the annual Excel division of the Microsoft Office Specialist World Championship. That such a championship exists confirms how ubiquitous Excel is. But while it excels (sorry) at many distinct tasks, it’s far from ideal for project management. (more…)