Whether you’re on the giving or the receiving end of technical support, it’s not always easy to get your message across. Despite seemingly countless ways for support agents to communicate with customers and clients, it can still be a drag to figure out exactly what’s causing the problem, and how to fix it. (more…)
The markets are bracing for what is expected to be yet another record-breaking shopping weekend.
Between Black Friday and Cyber Monday, shoppers are expected to hunt down the best deals in the market and drive billions of dollars in sales over a three-day period that has become a staple of American culture.
If you’re going to the gym, attending meetings for a trade organization, or volunteering at your local charity, the last thing you want to think about are the administrative tasks involved in participating. For organizations and their members, the time and energy spent on handling membership fees, keeping everyone informed about upcoming events, and trying to get in contact is better spent lifting weights, strategizing, and saving the world. (more…)
I’m a member of a recruitment professionals group on Facebook. It’s one of the most active and useful business-related Facebook groups I’ve seen. These hiring pros regularly (multiple times a day) post questions and open up interesting topics for (lively) debate. Recent topics have included:
- Are cover letters dead?
- Do candidates read job adverts?
- The future of applicant tracking systems
- Have you ever dated a candidate?
- Many, many, many posts debating the pros and cons of cold calling.
Most popular project management software: Do location and business size affect app choices? (GetApp report)
If small businesses excel at one thing, it’s outperforming in spite of lean budgets. When top-performing teams don’t have deep pockets, they still manage to exceed expectations. That’s partially due to the rise in free or low-cost project management software. But is cost really king when project teams select their tools of choice? (more…)