by Victoria Wilson | Jun 14, 2019 | Trends
What does finding Pokémon by using your phone have to do with your field service business? Well, more than you’d think.
Immersive technologies such as augmented reality (AR), virtual reality (VR), and mixed reality (MR), are just another step in the blending of our digital and physical worlds, changing the way we interact with our surroundings. Mobile game Pokémon Go leveraged smartphones to turn everyday places into its gaming environment, and field service benefits from the same technology.
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by Lauren Maffeo | Jun 13, 2019 | Trends
Salesforce didn’t just jump on the big data bandwagon this week: It hitched its own horse to the front. On June 10, Co-Chief Executive Officers Marc Benioff and Keith Block announced an all-stock deal to acquire Tableau—a cloud-based data visualization tool—for $15.3 billion. This marks Salesforce’s most expensive acquisition to date, which says something since it has purchased 60 companies over the last 20 years.
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by Zach Capers | May 28, 2019 | Insights, Security, Trends
Since early May, the city of Baltimore has been under siege by ransomware. The offending ransomware, called Robinhood, has encrypted data needed to perform several city services, and its creators are demanding a payment of 13 Bitcoins—about $113,000—to restore the city’s files.
Ransomware attacks on cities have been increasing around the country. For example, in March 2018, Atlanta was compromised by a ransomware attack that ended up costing taxpayers millions of dollars.
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by Zach Capers | May 23, 2019 | Insights, Trends
If you suffer a security breach, there’s a good chance it will come from within your company. It’s even more likely that the incident won’t be reported.
A recent Carnegie Mellon report found that 50% of incidents involving the exposure of private or sensitive information were the result of insiders.
Compounding the problem, according to Gartner, nearly 60% of workplace misconduct goes unreported. And because insiders tend to cover their tracks, their attacks are more difficult to uncover in the first place.
To make matters even worse, when insiders are caught, the issue is often downplayed or handled internally to avoid the publicity that might result from prosecution.
In this article, we’ll speak with an expert in the field, define the different types of insider threats, and discover practical ways to reduce internal security risks.
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by Zach Capers | May 1, 2019 | Insights, Trends
Note: This document, while intended to inform our clients about the current data privacy and security challenges experienced by IT companies in the global marketplace, is in no way intended to provide legal advice or to endorse a specific course of action. For advice on your specific situation, consult your legal counsel.
In the year since GDPR took effect, regulators have given millions of reasons to take it seriously: $57 million to be exact, the amount Google was fined back in January. And though the world’s largest internet company was the first to be fined, small businesses have faced the most difficulties.
GDPR‘s biggest impact, however, has been its role in fundamentally altering the conversation about data privacy.
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