NPS is like the SATs of the business world: get a high score, and you’re bound for a successful future; get a low score, and no one will give you a chance. Much like nailing the SATs, you have to be well-prepared with your NPS survey in order to get the best results. That’s why knowing NPS survey best practices is essential to getting the most out of your NPS efforts. (more…)
Are your customers bored with your cookie cutter loyalty points program? Do your employees—especially millennials—think leaderboards are so 2010? If so, you might be in danger of losing the engagement game!
You’ve probably heard this message on repeat: businesses need timely, accurate information to carry out their data-driven business processes, operations, and tasks. The reason this message has echoed is simple—it’s true.
Every business has its own way of executing tasks and maintaining processes. But the way these tasks and processes are done differs from company to company. That means that you’ll need workflow techniques that give you an edge over your competition.
However, there’s a problem with having customized workflows: a solution that works for another business won’t necessarily work for you. That means you need some inventive ideas.
Do you have a pile of invoices and receipts that seems to grow faster than you can process them?
Generating expense reports and invoices, creating billing reports, filing tax documents, and monitoring constant changes in banking and finance compliance standards such as Sarbanes Oxley and GAAP (generally accepted accounting principles) are just some of the unique business challenges that accountants and finance managers must deal with.
However, there is some cutting edge technology on the horizon that will help small businesses meet these accounting challenges over the next couple of years.