Software Pricing Models Are Confusing; We Clear Them Up

Software Pricing Models Are Confusing; We Clear Them Up

Software-as-a-service (SaaS) products might be based in the cloud, but that doesn’t mean their pricing should be foggy.

Software pricing models come in a bewildering array of structures with added fees that can be intimidating. This might be why a recent GetApp survey revealed that spending too much money is the most common concern that businesses face when selecting software, beating out features, security, and integrations. We’ll help you focus less on pricing and more on finding the right tool.

(more…)

Field Service Has the Most to Gain With Immersive Technology

Field Service Has the Most to Gain With Immersive Technology

What does finding Pokémon by using your phone have to do with your field service business? Well, more than you’d think.

Immersive technologies such as augmented reality (AR), virtual reality (VR), and mixed reality (MR), are just another step in the blending of our digital and physical worlds, changing the way we interact with our surroundings. Mobile game Pokémon Go leveraged smartphones to turn everyday places into its gaming environment, and field service benefits from the same technology.

(more…)

What Salesforce’s Acquisition of Tableau Means for Marketers

What Salesforce’s Acquisition of Tableau Means for Marketers

Salesforce didn’t just jump on the big data bandwagon this week: It hitched its own horse to the front. On June 10, Co-Chief Executive Officers Marc Benioff and Keith Block announced an all-stock deal to acquire Tableau—a cloud-based data visualization tool—for $15.3 billion. This marks Salesforce’s most expensive acquisition to date, which says something since it has purchased 60 companies over the last 20 years.

(more…)

Why Ransomware Encrypted Baltimore’s Systems and How It Could Have Been Prevented

Why Ransomware Encrypted Baltimore’s Systems and How It Could Have Been Prevented

Since early May, the city of Baltimore has been under siege by ransomware. The offending ransomware, called Robinhood, has encrypted data needed to perform several city services, and its creators are demanding a payment of 13 Bitcoins—about $113,000—to restore the city’s files.

Ransomware attacks on cities have been increasing around the country. For example, in March 2018, Atlanta was compromised by a ransomware attack that ended up costing taxpayers millions of dollars.

(more…)

Defining and Mitigating the Different Types of Insider Threats to Your Business

Defining and Mitigating the Different Types of Insider Threats to Your Business

If you suffer a security breach, there’s a good chance it will come from within your company. It’s even more likely that the incident won’t be reported.

A recent Carnegie Mellon report found that 50% of incidents involving the exposure of private or sensitive information were the result of insiders.

Compounding the problem, according to Gartner, nearly 60% of workplace misconduct goes unreported. And because insiders tend to cover their tracks, their attacks are more difficult to uncover in the first place.

To make matters even worse, when insiders are caught, the issue is often downplayed or handled internally to avoid the publicity that might result from prosecution.

In this article, we’ll speak with an expert in the field, define the different types of insider threats, and discover practical ways to reduce internal security risks.
(more…)