Introverts have had an overdue moment in recent years: their unique talents are finally gaining the praise they deserve. Since her 2012 TED talk on introversion, Susan Cain has advocated for school and work environments to stop always rewarding those who shout the loudest. Her work isn’t in vain. Misnomers still exist that introverts can’t be great leaders— including project managers (PMs). (more…)
According to Gartner’s IoT forecast, 2017 will witness 8.4 billion connected devices, which are further expected to increase to 20.4 billion by 2020. As per the forecast, around 62 percent of these Internet of Things (IoT) devices will be for consumer applications which will aim at enhancing customer relationship management (CRM) operations of all business.
Ancient Chinese philosopher Lao Tzu (yes we’re going highbrow) once said that those who have knowledge, don’t predict, and that those who predict, don’t have knowledge.
Despite that pronouncement, we’ve asked a range of sales experts to predict the future and name their top sales trends for 2018.
There are few bigger risks than starting a small business. Of the small businesses founded in 2011, only 51 percent survived to see their fifth birthdays. If starting a business is a gamble, investing in new tech might feel like Russian roulette. (more…)
Questions about AI often lead to answers that sound like they’re coming from a bot. Case in point: I reached out to an AI expert when researching this article who, quite astutely, has a Messenger bot that answers PR requests. The idea seems novel in practice (why shouldn’t an AI aficionado use a chatbot to answer questions?) but the execution left a lot to be desired. (more…)