The 3 most important social media marketing trends you’ll see in 2018

The 3 most important social media marketing trends you’ll see in 2018

2017 was an interesting year for social media: Facebook tried to pull Snapchat users to Instagram, Twitter doubled the character limit for tweets, and Pinterest started offering ad groups for more targeted advertising campaigns.

Using social media for marketing is considered a low cost, high return on investment (ROI) approach, so businesses are constantly testing ways they can leverage social media to establish their brand name and stay competitive.

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NPS survey best practices: How to nail your Net Promoter Score

NPS survey best practices: How to nail your Net Promoter Score

NPS is like the SATs of the business world: get a high score, and you’re bound for a successful future; get a low score, and no one will give you a chance. Much like nailing the SATs, you have to be well-prepared with your NPS survey in order to get the best results. That’s why knowing NPS survey best practices is essential to getting the most out of your NPS efforts. (more…)

6 Indispensable Workflow Techniques You Need in 2018

6 Indispensable Workflow Techniques You Need in 2018

Every business has its own way of executing tasks and maintaining processes. But the way these tasks and processes are done differs from company to company. That means that you’ll need workflow techniques that give you an edge over your competition.

However, there’s a problem with having customized workflows: a solution that works for another business won’t necessarily work for you. That means you need some inventive ideas.

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