2017 was an interesting year for social media: Facebook tried to pull Snapchat users to Instagram, Twitter doubled the character limit for tweets, and Pinterest started offering ad groups for more targeted advertising campaigns.
Using social media for marketing is considered a low cost, high return on investment (ROI) approach, so businesses are constantly testing ways they can leverage social media to establish their brand name and stay competitive.
NPS is like the SATs of the business world: get a high score, and you’re bound for a successful future; get a low score, and no one will give you a chance. Much like nailing the SATs, you have to be well-prepared with your NPS survey in order to get the best results. That’s why knowing NPS survey best practices is essential to getting the most out of your NPS efforts. (more…)
Are your customers bored with your cookie cutter loyalty points program? Do your employees—especially millennials—think leaderboards are so 2010? If so, you might be in danger of losing the engagement game!
You’ve probably heard this message on repeat: businesses need timely, accurate information to carry out their data-driven business processes, operations, and tasks. The reason this message has echoed is simple—it’s true.
Every business has its own way of executing tasks and maintaining processes. But the way these tasks and processes are done differs from company to company. That means that you’ll need workflow techniques that give you an edge over your competition.
However, there’s a problem with having customized workflows: a solution that works for another business won’t necessarily work for you. That means you need some inventive ideas.