Businesses are wasting valuable time each month in the time-consuming process of managing their mail, according to new GetApp research.

Almost one fifth of small businesses spend up-to or more than 10 hours depositing checks, scanning, and distributing mail to recipients. Two-thirds of businesses (70.8%) are spending more than one hour per month on these mail management tasks.

However, almost a third of businesses have got the process of managing their mail down to less than an hour per month.

A quarter of small businesses polled in this survey only need to dedicate between one and two hours to this each month.

Key research findings:

  • Almost 10% of respondents spend more than 10 hours per month managing their business mail.
  • More than a fifth devote between 6-10 hours to this issue.
  • 29% of SMBs spend less than one hour on business mail management.

Details of the research:

Answers to the question: “How much time do you spend managing your business’ mail each month, including: depositing checks, scanning, and distributing to recipients?

#1. Less than 1 hour – 29.2%

#2. Between 1-2 hours – 25.7%

#3. Between 3-5 hours – 17.2%

#4. Between 6-10 hours – 10.3%

#5. More than 10 hours – 9.2%

#6. None of the above – 8.4%

Demographics: Over 500 US-based respondents from a panel of SMBs (small and medium-sized businesses). Respondents are aged between 25 and 54 and have an average inferred annual income of $24k – $150k. This research was devised in collaboration with Earth Class Mail.

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