GetApp Lab

Sales 2099: A look into the future of selling online (infographic)

With recent research revealing that 85 percent of consumers have abandoned a purchase online, something has clearly gone wrong with the online sales process.

The same study also cited a confusing website and lack of online support as key reasons for these shopping cart abandonments, suggesting that it’s not just the technical aspect of websites that drives consumers to despair when shopping online.

Instead, companies need to improve the sales process to include online personalization and to find ways to better connect with and serve customers. Check out our infographic below to find out how online personalization, social media, and sales software represent the future of selling online (whether that’s in 2017 or 2099).

How can I find out more about the future of selling online?

If you want to optimize your sales process to make sure you’re on top of whatever the future will bring to online selling, check out these resources:

Categories: Independent SaaS and SMB industry researchTrends
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Karen McCandless :Karen is a writer for the GetApp lab, as well as editor for the blog. Before working at GetApp, she spent a lot of time reviewing photo and productivity apps for Android and iOS, as well as covering all things B2B, primarily for retail and manufacturing. When not writing about B2B apps, she enjoys trips to the theater, playing badminton, and working out ways to travel more.